MIAMI, March 4, 2015 /PRNewswire/ — Auris closes a strategic partnership with Cenoplex that will allow its current customers to tap into a broader portfolio of service offerings through the integration of Cenoplex’s Actionable Audio Messaging service. As a value added service, Auris’ customers will now be able to communicate with their subscribers through this powerful channel.
“Our goal is to continue to expand our portfolio of products by seeking partnerships with companies that share in our vision and provide additional value added services and products to our customers, improving their revenue streams and overall customer experience,” explained Brian Pla, VP of Sales for Auris.
It is no secret that the Telecommunication Industry is one that continues to reinvent itself, and where technology and innovation play a potent role. By integrating with Cenoplex’s smart communication products, Auris will expand the services offered to its customers, which will allow them to improve on their customer support, sales processes, collections, marketing and promotions. As a result, this will positively impact the customer experience while increasing revenue and minimizing churn.
“This partnership was a strategic decision for Cenoplex because we expand our footprint within the Telecom Industry, especially in the U.S. and Latin America, and offer our clients almost instant access to our communications platform,” stated Lance Ware, CEO of Cenoplex.
This March, Auris will roll out their first joint product where customers will be notified by succinct audio messaging of promotions offered by their Mobile Carrier allowing them to immediately benefit from these opportunities. “We are very excited about this first joint product launch as we are certain that it will be attractive to any MNO or MVNO that is looking for better ways to communicate their message. They now have the vehicle to make that happen,” added Pla.
Auris, a subsidiary of Cima Group, is an industry recognized leader that provides a BSS/OSS communications platform in the cloud to Telecom operators around the globe. A trusted partner for over 12 years, Auris is a pioneer in offering consumers and carrier services a one-stop-shop solution that enables operators, resellers and distributors to create and manage their products. Auris’ PaaS model offers efficiency, flexibility, reliability and security allowing customers an increased operating margin. Auris combines technology and business knowledge to work as one. More information can be found at www.Auris.com.